1. Order Processing and Confirmation
After placing an order online, you will receive an order confirmation via email or SMS. This confirmation includes your order details and estimated delivery time.
In case of any issues with your order or items being out of stock, we will notify you promptly and offer alternatives or a refund as needed.
2. Delivery Areas
We offer delivery to the following area: Panchkula, zirakpur
If you are unsure whether we deliver to your area, please contact us before placing your order.
Delivery outside our specified areas may be available upon request and may incur additional charges.
3.Delivery Requirements
A valid address and contact information must be provided for successful delivery. Please double-check the accuracy of your details before submitting your order.
If no one is available to accept the delivery, the driver will attempt to contact you.
Deliveries of perishable goods such as dairy and fresh produce are time-sensitive. It’s important to ensure someone is available to receive these products promptly.
4. Delivery Issues
If there are any issues with your delivery, such as missing items, damaged goods, or incorrect products, please contact us within [insert time period, e.g., 48 hours] of receiving your order.
We will investigate the issue and offer a suitable resolution, such as a replacement, exchange, or refund.